Frequently Asked Questions
Everything you need to know about shopping with SOUTH.ST
How long does shipping take?
Standard shipping typically takes 3-7 business days within domestic zones. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that sale items are eligible for store credit only.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Do you ship internationally?
Yes, SOUTH.ST ships to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location.